On September 9, 2024, Senator Rubina Khalid, Chairperson of the Benazir Income Support Programme (BISP), held digital town hall. The goal of this event was to communicate directly with BISP beneficiaries and resolve their issues. The session was held at the BISP headquarters in Islamabad, with recipients participating via the BISP’s official Facebook page. This allowed attendees to ask questions and receive real-time responses from the chairperson. The session was an effort to improve communication between BISP and its beneficiaries.
Also Read: Grade 1-4 Government Workers Now Eligible for BISP Registration recent Update
| Details of the E-Katcheri | Key Information |
| Event Date | September 9, 2024 |
| Hosted by | Senator Rubina Khalid |
| Location | BISP Headquarters, Islamabad |
| Purpose | Address concerns of BISP beneficiaries |
Senator Rubina Khalid Engages with Beneficiaries
During the one-hour event, Senator Rubina Khalid met with 34 participants from throughout Pakistan. These individuals, including Benazir Kafaalat, Taleemi Wazaif, and Nashonuma, raised concerns about their experiences with various BISP programs. The senator listened to their problems and advised them on how to handle their troubles. Her goal was to guarantee that all problems were fixed swiftly. She also gave instructions to BISP workers to address any unanswered complaints.
Issues Raised by Beneficiaries
Many recipients expressed serious concerns during the live e-katcheri session. The discussion focused on enrollment concerns for BISP programs. Confusion over the eligibility requirements for financial assistance. Questions about payment delays for programs such as Kafaalat, Taleemi Wazaif, and Nashonuma. Senator Rubina Khalid ensured that each question was thoroughly answered, and recipients exited the event with a better understanding of how to solve their concerns.
Also Read: 9.3 Million Beneficiaries Can Open BISP Sahulat Account – SBP Payment 2024
Immediate Solutions for Payment Issues
One of the primary complaints raised was the payment delay experienced by some women. Senator Rubina Khalid stated that if a woman fails to withdraw her stipend on time, the funds remain accessible. Instead, the delayed payment is applied to the next installment, ensuring that they receive the entire amount in the future. This was reassuring for beneficiaries because it insured they would not lose their financial support. Payment delays do not cause a loss of cash. Delayed payments are applied to the next installment. Beneficiaries will receive the entire amount later. This solution improved the payment system’s transparency and ease of understanding for all beneficiaries.
Introduction of a New Banking Model
Senator Rubina Khalid also discussed BISP’s new banking model, which aims to make the payment process more efficient and transparent. This new paradigm guarantees that funds are distributed in a secure and courteous manner. Beneficiaries who use bank accounts might avoid delays and gain easier access to their stipends. This approach is part of BISP’s effort to modernize the system and make it easier for beneficiaries to obtain payments. The new banking system will help recipients feel more in control of their finances, because they will have direct access to their money through banks.
Real-Time Solutions During the Session
One of the most significant benefits of the live e-katcheri session was that recipients could receive real-time solutions to their difficulties. Senator Rubina Khalid ensured that the BISP team responded to the issues presented by participants right away. She gave the team rapid instructions, and many issues were fixed on the spot. The direct connection between the beneficiaries and the chairperson increased trust and confidence in the system.
Conclusion
Senator Rubina Khalid’s live e-katcheri session on September 9, 2024, was a positive beginning toward enhancing communication between BISP and its beneficiaries. It allowed attendees to express their concerns directly to the chairperson and obtain immediate responses. The adoption of a new banking model for payments demonstrates BISP’s commitment to making the process more open and safe. This effort ensures that the most vulnerable people of society receive financial support without any delays or hassles.
FAQs
What is an E-Katcheri?
An E-Katcheri is an online session in which government officials communicate directly with the public to address their problems. Senator Rubina Khalid organized an e-katcheri for BISP beneficiaries.
What topics were discussed during the session?
The discussion highlighted issues around enrollment in BISP programs, qualifying criteria, and delays in obtaining stipends.
What occured if a BISP recipient does not receive their stipend on time?
If a beneficiary fails to withdraw their stipend on time, the money is not lost. Instead, it is added to the next installment, and the beneficiary can get the full amount later.
What’s the lastest banking model introduced by BISP?
The new banking model enables BISP beneficiaries to receive their stipends directly into their bank accounts, ensuring secure and timely payments.
